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Breathbase
Professional consultation about Microsoft technology
Microsoft

Microsoft Consultancy

Breathbase is your expert partner for the Microsoft ecosystem. From Dynamics 365 CE architecture to Power Platform governance.

Expert Microsoft advice for your organization

The Microsoft ecosystem is enormously powerful, but also complex. Dynamics 365, Power Platform, Azure, Microsoft 365: the possibilities are endless, but without proper guidance you risk making wrong choices, unnecessary costs and failed implementations.

Breathbase has years of hands-on experience with the Microsoft platform. Miquel van Dongen, founder of Breathbase, has successfully guided dozens of Dynamics 365 and Power Platform projects. From small SMB implementations to large-scale enterprise rollouts, our knowledge is based on real project experience.

Our advice is practical and implementable. We don't write thick reports that disappear in a drawer. We deliver concrete recommendations that you can apply immediately, and if you wish, we also help with the execution.

Services

Microsoft Consultancy services

Advice across the entire Microsoft ecosystem

Dynamics 365 architecture
Design of optimal Dynamics 365 CE architectures. Entity design, security roles, business logic, plugins, workflows and integrations. We ensure a scalable and maintainable solution.
Power Platform governance
Governance framework for your Power Platform environment. Environment strategy, DLP policies, coE toolkit, naming conventions and development standards.
License optimization
Analysis and optimization of your Microsoft licenses. We ensure you have the right licenses for your needs without overpaying. Savings of 20-40% are not uncommon.
Migration strategies
Guidance for migrations from on-premise to cloud, from legacy CRM to Dynamics 365, or from other platforms to the Microsoft ecosystem. Without data loss and with minimal downtime.
Dataverse & integration
Advice on Dataverse architecture, data modeling and integration with external systems. From simple connectors to complex enterprise integrations.
Security & compliance
Review and optimization of security settings in your Microsoft environment. Role-based access, field-level security, audit logging and GDPR compliance.

Dynamics 365 CE expertise

Our deep knowledge of Dynamics 365 Customer Engagement covers all modules and aspects of the platform:

Customer Service

  • Case management
  • Knowledge base
  • SLAs & entitlements
  • Omnichannel

Sales

  • Lead & opportunity management
  • Forecasting
  • Sales accelerator
  • LinkedIn integration

Marketing

  • Customer journeys
  • Segmentation
  • Event management
  • Analytics

Field Service

  • Work order management
  • Resource scheduling
  • IoT integration
  • Mobile app

Frequently asked questions

Related pages

Free consultation

Schedule a free consultation and discover how we can help your organization with digital transformation.