Question 1

What is Breathbase and what exactly do you do?

Accepted Answer

Breathbase was founded by Miquel van Dongen and helps organizations with digital transformation. We specialize in three areas: Microsoft Power Platform (including Dynamics 365 CE), AI Development (vibecoding, Cursor, Claude Code) and strategic consultancy. We offer implementations, custom solutions, advice and training.

Question 2

How are your rates structured?

Accepted Answer

Our rates depend on the type of project and complexity. We work both on a fixed project rate and hourly basis. For every project, you receive a clear quote upfront with no hidden costs. An initial introductory meeting is always free and without obligation.

Question 3

What does the collaboration process look like?

Accepted Answer

Every project starts with an introductory meeting where we discuss your situation and goals. Then we make an analysis and prepare a plan of approach. After approval, we start implementation in sprints, with regular demos and feedback moments. After delivery, we provide aftercare and support.

Question 4

How long does an average project take?

Accepted Answer

The duration varies greatly per project. A simple Power Automate flow can be ready in a few days, while a complete Dynamics 365 implementation can take several months. An AI MVP with vibecoding can be delivered in 2-4 weeks. We always provide a realistic time estimate upfront.

Question 5

Do you also offer support after delivery?

Accepted Answer

Yes, we offer various forms of aftercare. From ad-hoc support and bug fixes to ongoing maintenance contracts and strategic advice. We believe in long-term relationships and are happy to stay involved in your digital growth.

Question 6

What type of organizations do you work for?

Accepted Answer

We work for diverse organizations: from startups and sMEs to enterprise companies. Our clients are in various sectors including technology, legal, healthcare, manufacturing and financial services. The common characteristic is that they believe in the power of technology.

Question 7

What is Microsoft Dynamics 365 Customer Engagement?

Accepted Answer

Dynamics 365 Customer Engagement (CE) is a suite of business applications from Microsoft that helps organizations manage customer relationships. It includes modules for Sales, Customer Service, Marketing and Field Service. It runs on the Power Platform and integrates seamlessly with other Microsoft products like office 365 and teams.

Question 8

How does the Dynamics 365 licensing structure work?

Accepted Answer

Microsoft Dynamics 365 works with per-user licenses per module. You can choose a first app (e.g., Sales) and add additional apps at a reduced rate. There are also team member licenses for users with limited access. We're happy to help you optimize your licensing model to save costs.

Question 9

Can you help us migrate from another CRM to Dynamics 365?

Accepted Answer

Yes, we have extensive experience migrating from various CRM systems to Dynamics 365. This includes data migration, process redesign, user training and change management. We ensure a smooth transition with minimal disruption to your daily operations.

Question 10

What is the difference between Power Apps and Dynamics 365?

Accepted Answer

Dynamics 365 is a set of pre-built business applications (CRM, ERP) on the Power Platform. Power Apps is the platform that lets you build your own applications. Dynamics 365 applications are built with Power Apps technology. For standard CRM functionality, Dynamics 365 is the best choice; for unique business processes, you can use Power Apps.

Question 11

How does Power Automate fit in a Dynamics 365 environment?

Accepted Answer

Power Automate is an essential part of the Power Platform and integrates seamlessly with Dynamics 365. You can automate business processes like email notifications, approval workflows, data connections with external systems and scheduled tasks. This reduces manual work and minimizes errors.

Question 12

Can you develop custom plugins and extensions for Dynamics 365?

Accepted Answer

Yes, we develop custom plugins, workflows, JavaScript web resources and PCF controls for Dynamics 365. When standard functionality is insufficient, we build custom extensions that seamlessly integrate with the platform. We always follow Microsoft best practices for supportability.

Question 13

What exactly is vibecoding?

Accepted Answer

Vibecoding is a new way of software development where AI tools like Cursor and Claude Code are used to generate and refine code. Instead of writing every line manually, you describe what you want to build and the AI works alongside you as an experienced pair programmer. This enormously accelerates the development process without compromising quality.

Question 14

What is Cursor and how do you use it?

Accepted Answer

Cursor is an AI-powered code editor built on visual studio Code. It offers advanced AI features like code completion, code generation, codebase-aware chat and multi-file editing. We use Cursor daily for all our development projects and also offer training to get your team working with Cursor.

Question 15

What is Claude Code and what do you use it for?

Accepted Answer

Claude Code is a command-line AI tool from anthropic that can work as an autonomous developer. It can write code, test, debug and refactor. We use Claude Code for complex development tasks, code reviews and quickly building new features. It's particularly powerful in combination with Cursor.

Question 16

Can you integrate AI into our existing systems?

Accepted Answer

Yes, we have extensive experience integrating AI functionality into existing systems. This can range from adding an AI chatbot to your website to integrating GPT models into your Dynamics 365 environment or building intelligent document processing into your workflow.

Question 17

What does it cost to build an AI solution?

Accepted Answer

The cost of an AI solution varies greatly depending on complexity and scope. A simple AI integration can start from a few thousand euros. A fully AI-powered MVP with vibecoding is significantly cheaper and faster than traditional development. We always provide a clear cost estimate upfront.

Question 18

Is AI-generated code reliable and secure?

Accepted Answer

AI-generated code is as reliable as the engineer who reviews and optimizes it. At Breathbase, all AI-generated code is thoroughly reviewed, tested and secured before going to production. We combine the speed of AI with the expertise of an experienced developer to guarantee quality and security.

Question 19

What training formats do you offer?

Accepted Answer

We offer three training formats: in-company training at your location, live online training via teams or zoom, and intensive workshops of half or full day. Each format can be adapted to your specific needs, level and schedule.

Question 20

How long does an average training take?

Accepted Answer

Duration varies per topic and level. Power Platform and Dynamics 365 training typically takes 2-5 days. AI Development training is 1-3 days. Cursor and Claude Code training is 1-2 days. Workshops are half or full day. All training can be customized in length.

Question 21

Do participants receive a certificate?

Accepted Answer

Yes, all participants receive a Breathbase certificate of participation upon completion of the training. This certificate confirms the topics covered and the training level. For official Microsoft certifications, we refer you to the Microsoft learn exams, for which our training is excellent preparation.

Question 22

Can you create a custom training program?

Accepted Answer

Absolutely. Many of our training programs are custom-built based on the specific needs, level and goals of your team. We start with an intake to understand what you want to achieve and then put together a program that perfectly matches your situation.

Question 23

What is the minimum number of participants?

Accepted Answer

For in-company training, we require a minimum of 4 participants. For online training, there is no strict minimum, but we recommend at least 2 participants for an interactive learning experience. Individual coaching sessions are also possible.

Question 24

How can participants best prepare for a training?

Accepted Answer

Prior to each training, you receive a preparation email with any software installations, access credentials for practice environments and optional preparatory reading material. We ensure everyone can start productively on the day itself.

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